Accessibility Statement
1. Our Commitment
We are committed to making our website and venue as accessible and inclusive as possible. We want everyone to be able to enjoy our roleplay activity centre and to access information about our services with ease.
This Accessibility Statement explains how we work to improve accessibility and what to do if you experience any difficulties.
2. Website Accessibility
We aim to ensure that our website is usable for as many people as possible, including those using assistive technologies. Our website has been designed with accessibility in mind and we strive to follow recognised best practice and standards.
Where possible, we aim to:
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Use clear, readable text and simple navigation
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Ensure the website works across modern browsers and devices
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Support screen readers and keyboard navigation
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Provide meaningful page structure and headings
We continue to review and improve the accessibility of our website as part of ongoing updates.
3. Venue Accessibility
Our venue is designed to be welcoming and accessible for families with different needs. Where possible, this includes:
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Step-free access throughout the venue
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Accessible toilet facilities
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Space for pushchairs and mobility aids
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Seating areas for rest and comfort
If you have specific accessibility requirements or would like to discuss your visit in advance, our team is happy to help.
4. SEN and Additional Needs
We recognise that every child is different. We offer sessions and environments designed to be calm, supportive, and inclusive where possible. If your child has additional needs and you would like to understand whether our venue is suitable, please contact us before your visit.
5. Feedback and Support
We welcome feedback on the accessibility of our website and venue. If you experience any difficulties accessing information online or during your visit, please let us know so we can assist and continue to improve.
You can contact us using the details provided on our website.
6. Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website, facilities, and procedures to identify areas for improvement and make changes where reasonably possible.