Mini Villagers Co – Terms & Conditions

To ensure a safe and enjoyable experience for all visitors, please read and follow the below:

Food & Drink
No outside food or drink is permitted on the premises. This is to protect children with allergies and to support our café. All food and drinks must be purchased on site unless agreed in advance.
Any outside food or drink found being consumed on site may result in being asked to leave without a refund.
No food or drinks are allowed inside the play village at any time.

Socks & Footwear Policy
Socks must be worn at all times by both children and adults in the play areas.
No shoes are permitted in the play areas.
Socks are available to purchase on arrival if needed.

Supervision & Age Guidance
Most of our toys and equipment are designed for children aged 3+.
Children must be supervised closely by a responsible adult at all times.
Mini Villagers Co accepts no liability for accidents or injuries resulting from lack of supervision.

Older Children Policy (8+)
Our role play village is designed for younger children.
Children aged 8 and above must not enter the play village under any circumstances.
Children over the age of 7 are welcome to remain in the café seating area only.

Capacity & Admission
Entry is limited to booked children only.
Due to capacity restrictions, additional children may not be admitted without prior booking.

Parties & Celebrations
No parties or celebrations are permitted unless booked in advance.
This includes bringing cakes, decorations, or setting up your own party on tables during stay & play sessions.
Guests attempting to host a party without a booking may be asked to stop or leave without a refund.

Session Times & Late Arrivals
Please arrive and leave within your allocated session time.
Late departures may result in additional charges to avoid disruption to the next session.
Sessions run at fixed times and late arrivals will not be entitled to extended play time.

Cancellations & Changes
Bookings are non-refundable.
We understand that plans can change, so we are happy to offer a reschedule with a minimum of 48 hours’ notice, subject to availability.

Prams & Belongings
Prams must be left in designated areas where possible.
Personal belongings are left at your own risk.

Behaviour
We reserve the right to refuse entry or ask guests to leave if behaviour is unsafe, disruptive, or disrespectful to staff, the space, or other guests.
No refund will be given in these circumstances.

Damages
Any deliberate damage to equipment, toys, or the premises may be charged accordingly.

Health & Safety
• Please inform us of any allergies at the time of booking
• The baby area is strictly for children aged 1 and under
• Children who are unwell should not attend

Photography
Please be mindful when taking photos or videos and avoid capturing other children.
By attending, you consent to being photographed for Mini Villagers Co marketing purposes unless you inform a member of staff.

Respect for the Space
We kindly ask all guests to respect our space, equipment, and other visitors at all times.